Frequently asked questions
When will my order be delivered?
We provide fast, reliable shipping from both U.S. and China warehouses. Most orders are processed within 48 hours, with delivery estimated at 3–7 business days from U.S. warehouses and 7–15 business days from China warehouses, depending on product and destination. A tracking number will be provided once your order ships.
We ship across the 48 contiguous United States, excluding certain remote areas. For international or special shipping requests, please contact us at service@mygifthome.com.
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Can I return my product?
At MyGiftHome, your satisfaction is our priority. All eligible products are covered by a 12-month warranty for manufacturing defects and quality issues. If your order is damaged, defective, or not as expected, we offer easy, hassle-free returns within 30 days. Our support team will assist with replacements, repairs, or refunds, ensuring a smooth and worry-free shopping experience.
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What payment methods do you accept, and is it safe to check out on your site?
We provide multiple trusted payment options and strong security protection to safeguard your personal and financial information. We currently support the following secure payment options:
- Shop Pay
- Visa
- MasterCard
- American Express
- UnionPay
- Apple Pay
- Google Pay
Your payment information is never stored on our servers. All transactions are processed through fully encrypted, PCI-compliant payment gateways.
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